How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I was pleased with the quality and length of the product. The description and pictures feature the product in an authentic way. It truly looks like the picture. Also, the packing that the necklace comes in is an awesome bonus to help you protect and store the necklace or allow you to give it as a gift. I love it and would definitely recommend it!
Ok this is so cool. My daughter got it and she loves it. The pendant has a great value for price. It’s very well made and doesn't look like it will break. My daughter wants to be kinda like an evil and this pendant just makes it look really good with her outfit she says. Definitely recommend.😁
This pendant is really pretty, feels amazing, and is fairly high quality especially considering the price. As someone with a large necklace collection, this one fits right in and looks as good as some other necklaces that I’ve paid more for.
It’s extremely nice to wear, not too heavy on the neck or anything. It’s rather flimsy and can break easy but other than that I’d say it’s perfect for cosplay.
I am very impressed with the quality of this product. The packaging is very nice. I appreciate your attention to customer satisfaction…
Love this pendant, it’s a nice size. It’s the perfect shade of gold. Does NOT look or feel cheap.
Very heavy and substantial. Much nicer quality than I anticipated. My teenager loves it!
Wasn’t sure on the quality of this but it has held up well. My daughter loves this.
It’s very heavy and hefty. It’s you’re ok with that then it’s the best thing ever.
My mom called me a thug with these on, lol! Exactly what I was going for.
Every time I wear it I always get compliments! Amazing!!